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Privacy Policy

Last updated: December 2024

1. Introduction

At Domivara, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Profile information and preferences
  • Property search criteria and saved searches
  • Communication history with agents
  • Location data (with your permission)

Automatically Collected Information

  • Device information and browser type
  • IP address and approximate location
  • Usage patterns and interactions with the platform
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Match you with relevant properties and agents
  • Send you property alerts and notifications
  • Facilitate communication between users
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations
  • Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

With Real Estate Agents

When you express interest in a property or contact an agent, we share relevant information to facilitate the connection.

With Service Providers

We work with trusted third-party service providers who help us operate our platform, including:

  • Cloud hosting and storage services
  • Email and communication platforms
  • Analytics and marketing tools
  • Payment processing services

Legal Requirements

We may disclose your information when required by law or to protect our rights and the safety of our users.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Control cookie preferences
  • Request data portability

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site performance and usage
  • Provide personalized content and recommendations
  • Enable social media features
  • Serve relevant advertisements

You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal data within 30 days, except where required by law.

9. International Data Transfers

Your information may be transferred and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Domivara Privacy Team
Email: privacy@domivara.com
Phone: +971 4 123 4567
Address: Dubai, United Arab Emirates

Your Privacy Matters

We are committed to transparency and protecting your privacy. If you have any concerns about how we handle your data, please don't hesitate to reach out to our privacy team.